1. Who We Are

This privacy policy applies to the website www.9thwardnena.org, operated by the 9th Ward Neighborhood Empowerment Network Association (9th Ward NENA), a 501(c)(3) nonprofit organization located at 1123 Lamanche Street, New Orleans, LA 70117.

2. What Information We Collect

We collect personal information only when you voluntarily provide it through forms on this website. Depending on the form, this may include:

• Volunteer sign-up form: name, email address, phone number, areas of interest, availability, skills, referral source, and emergency contact (optional).
• Email subscription: email address only.
• Donations via PayPal, Cash App, or Venmo: payment information is processed entirely by those third-party services. We receive only confirmation of a donation — we do not receive or store your payment details.

We do not use cookies for tracking or analytics. Our web server may log standard technical information (IP address, browser type, pages visited) for security and maintenance purposes only.

3. How We Use Your Information

Information you provide is used solely to:

• Contact you about volunteer opportunities and scheduling.
• Send organizational updates, event announcements, and newsletters if you have opted in.
• Coordinate on-site volunteer activities (emergency contact information).
• Improve our programs and outreach based on how people find us.

We do not use your information for automated decision-making or profiling.

4. We Never Sell Your Information

9th Ward NENA does not sell, rent, lease, or otherwise share your personal information with third parties for their marketing purposes — ever. We are a community nonprofit. Your trust is more important to us than any commercial consideration.

5. How We Store and Protect Your Information

Volunteer form submissions are delivered to our staff by email and may be kept in organizational records for the duration of our relationship with you. We take reasonable precautions to protect this information from unauthorized access, but no method of electronic transmission is 100% secure.

We do not store payment information of any kind.

6. Third-Party Services

This website links to and integrates with third-party services including PayPal, Cash App, Venmo, YouTube, Facebook, Instagram, and X (Twitter). Each of these services has its own privacy policy that governs any information you share with them. We encourage you to review their policies before providing personal information on their platforms.

7. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

8. Your Rights

You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information from our records.
• Opt out of future communications.

We will respond to all requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

Questions, requests, or concerns about this Privacy Policy may be directed to:

9th Ward Neighborhood Empowerment Network Association
1123 Lamanche Street, New Orleans, LA 70117
Email: ron@9thwardnena.org
Phone: (504) 373-6483